We don’t like complicated fine print. Here are all the legal rights and responsibilities explained in simple terms. Should you still have questions, feel free to contact us via the contact page.  

This website uses Cookies to make everything work seamlessly. We also use some Cookies from other services that we need to improve our service to you. We have made an effort to include as many countries as possible in our Cookie Policy. This means that you can select which Cookies you accept or you want to decline. If you like to read the fine-print you can find the full pages here.

Cookie Policy Australia

Cookie Policy Canada

Cookie Policy Europe

Cookie Policy UK

Cookie Policy US

Cookie Policy South Africa

Your Privacy is important to us, and you should have control over the things you share with us. At the same time we have to comply with Australian laws regarding privacy and taxation. For students, we do need to know certain things such as your name for your certificate, a billing address and some contact information in order to provide our service. You can ask at any time to get your details removed from our system, this also means that we can no longer provide you with the service or issue a certificate. In rare cases, we will ask you for credentials for restricted courses or if you are looking at being an instructor. Our website may refer to other services over which we have no control. We will always be clear if you are being referred to an outside source, in which case their policies and procedures apply. We do not sell your information to others, but we do use website analytics from Google and Hubspot Customer Relations Management Software.

Here is the fine-print on our Privacy Policy.

Privacy Statement AU

Privacy Statement CA

Privacy Statement EU

Privacy Statement UK

Privacy Statement US

Privacy Statement ZA

In simple terms, you may only use this website in the way it is intended. Spamming, stealing, hacking, causing damage and being rude is not okay! We in turn, try to do our best to provide you with the best service we can, but we are only human and we cannot and will not promise things will always run smoothly. If they don’t work as they should, we need to do maintenance and you may temporarily not be able to access the site! Don’t worry! That means we are fixing things for you.

If you are interested in the fine-print, here are the links:

Terms and Conditions of use – General

Terms and Conditions of use – Instructors

 

This is the part where we let you know there are real humans working behind the scenes. That we can make mistakes and that we appreciate you letting us know if we made an error.

Each instructor is responsible for their own training course(s), and although we try to check everything, we do not take responsibility for errors in other people’s courses. Kindly let your instructor know there may be an error in the course.

As stated previously, we occasionally need to do some maintenance on the website to keep things running or fix errors. This may be inconvenient, but it is for good reason!